Digital Growth Strategist
Serves as the lead and the voice of the client across all digital channels: websites, apps, blog posts, social, and traditional marketing collateral.
The success manager is also a web developer. He or she makes sure that all your tasks are handled well by the dedicated staff.
The dedicated staff works during the client’s business hours and is effectively an extension of the client’s local team (just located remotely). The client has direct access to the staff (Slack/Email) and he defines the standards by which the staff works and the systems and processes he should follow.