BiZFREND

PROCESS

Let's start by how we can help you.

Bizfrend streamlines back office support and customer service to help anyone take the startup path and grow with us. We partner with startups of all sizes to provide holistic staffing and process improvement throughout their journey. Above all, we believe in humanizing the outsourcing experience, encouraging inclusivity and diversity, and connecting people to one another.

Process Management

All of your key processes and the labor associated with them in one place and fully to both your team and ours.

Communication

We break down geographical and technical barriers so you and your team can communicate, collaborate, and work more efficiantly.

Team Insights

Filtering across different variables including communication, service type, productivity, and performance scores.

You’ll be assisted by a TEAM

BiZFREND staff are professionally trained and ready to start working for you today

Digital Growth Strategist

Serves as the lead and the voice of the client across all digital channels: websites, apps, blog posts, social, and traditional marketing collateral.

Success Manager

The success manager is also a web developer. He or she makes sure that all your tasks are handled well by the dedicated staff.

Dedicated Staff

The dedicated staff works during the client’s business hours and is effectively an extension of the client’s local team (just located remotely). The client has direct access to the staff (Slack/Email) and he defines the standards by which the staff works and the systems and processes he should follow.