Bizfrend makes it possible for small to medium-sized businesses to focus on high-value work by taking care of the small stuff in a strategic and coordinated fashion.
We can work with you to overhaul your customer support process and staff your support channels with experienced customer support agents. We can help you set up a new CRM and ensure you have staff who can service leads and keep your data clean. We can reinvent your marketing strategy and back it up with experienced staff to execute and manage your campaigns. Whatever your pain point is, we have processes and strategies laid out to get it off your plate so you can focus on the core of your business.
We have spared no expense to ensure your remote staff is comfortable and able to perform their work effectively and efficiently. Our office is supported by fast internet; we follow the best IT practices; and your staff is provided with the best technology and equipment. Our support team organizes monthly events and bonding experiences to ensure staff wellness and happiness and to assist with our high staff-retention rate.
We believe that our employees are more than just numbers. We operate a shared value creation model that ensures a rising tide that lifts all boats. We ensure our employees are not just here for a gig but are able to pursue a fulfilling, lifelong career.
Bizfrend Support Team consists of Operations and Client Services, Payroll and Finance, IT Management, Recruitment, Human Resource Management, and Office Administration.
The Support Team is there to ensure your staff is working efficiently and delivering to your performance expectations.
Bizfrend is committed to providing you with an exceptional staff of the highest quality, providing our staff with a fantastic working environment and equitable salaries, and ensuring they stay for the long term.
We also organize regular team events to ensure they are happy and feel rewarded for their hard work. Employee happiness, retention and productivity increases when we prioritize mental health and well being by mixing work and play.